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Information Hub

News & Updates

Your go-to hub for news, updates, and insights from Chardon. We aim to keep you informed and engaged with industry information and updates on our activities.

CHARDON INFORMATION CENTER

Updates & Notices

Your go-to hub for news, updates, and insights from Chardon. We aim to keep you informed and engaged with industry information and updates on our activities.

Security Notice SN26100701 October 7, 2026

Fraud Prevention Notice: Verify Official Chardon Communications

Chardon Group encourages customers and business partners to remain alert to fraudulent emails, impersonation attempts, and other suspicious communications. Please verify unexpected or sensitive requests through established Chardon contact channels before taking action.

Official Email Domain chardongroup.com
Sensitive Requests Independently Verify
Report Suspicious Contacts ctc.it@chardongroup.com

Security Notice

Protecting Our Customers and Business Partners

Chardon Group is committed to maintaining secure and trustworthy communications with our customers, distributors, suppliers, and business partners.

Fraudulent emails and impersonation attempts may use names, logos, email addresses, or domains designed to resemble legitimate Chardon communications. We encourage recipients to carefully verify the sender address and domain, particularly when a message contains an unexpected request, unusual urgency, or changes to payment or banking information.

Please take additional care with requests involving:

  • Changes to bank account or payment information
  • Wire transfers or other financial transactions
  • Sensitive or confidential information
  • Unexpected changes to contact or delivery details
  • Urgent requests that do not follow normal business procedures

Before acting on any sensitive or unusual request, please verify it independently using Chardon contact information already known to you or obtained through our official channels. Do not rely solely on telephone numbers, email addresses, or links contained in a suspicious message.

Official Chardon Group email communications use the chardongroup.com domain. When reviewing an email, check the complete sender address and reply-to address carefully for misspellings, substituted characters, or other irregularities.

If you receive a communication claiming to be from Chardon that appears suspicious, please do not click links, open unexpected attachments, or proceed with the requested transaction. Preserve the message and report it to ctc.it@chardongroup.com for verification.

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Chardon will never object to independent verification of a sensitive or unusual request. When in doubt, confirm the request through an established Chardon contact before taking action.

Product Change Notice PCN26093001 September 30, 2026

ETP Hex Broach Design Upgrade

Chardon has upgraded the ETP product line with a new Hex Broach feature, increasing the recommended installation torque from 25–30 ft-lb to 50–60 ft-lb and improving installation robustness.

Affected Product ETP
Effective Shipments after May 2026
Electrical Performance No Change

Product Change Notice

Chardon has upgraded the design of its ETP product line by incorporating a new Hex Broach feature. This enhancement increases the recommended installation torque from 25–30 ft-lb to 50–60 ft-lb and provides improved installation robustness.

The updated design applies to products shipped after May 2026. Customers are advised to follow the installation instructions supplied with the product to ensure proper installation.

For questions regarding this change, please contact Chardon Technical Support.

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No changes have been made to the product's intended application or electrical performance.

01
IDENTIFICATION

How to identify the new design?

Products equipped with the new Hex Broach feature can be identified by the yellow warning tag and the revised installation instruction sheet.

ETP Hex Broach Design Upgrade
Yellow warning tag used on the updated ETP design.
MEET CHARDON WORLDWIDE

2026 Chardon Exhibition Schedule

Join us at leading energy events worldwide to discover our latest solutions in power distribution and network reliability.

Egypt Energy 2026

  • Dates: October 12 to 14, 2026
  • Location: Cairo
  • Booth: H3.K35
More Information

Powerex Asia & Electric Asia

  • Dates: October 14 to 16, 2026
  • Location: Bangkok, Thailand
  • Booth: 79, 80
More Information

Redes Subterrâneas 2026

  • Dates: October 27 and 28, 2026
  • Location: Centro de Convenções Frei Caneca, São Paulo
  • Booth: 12
More Information

Nigeria Energy Lagos

  • Dates: October 27 to 29, 2026
  • Location: Lagos, Nigeria
  • Booth: TBA
More Information

Enlit Europe

  • Dates: November 10 to 12, 2026
  • Location: Vienna, Austria
  • Booth: A.c112
More Information

EP SHANGHAI 2026

  • Dates: December 03 to 05, 2026
  • Location: Shanghai, China
  • Booth: TBA
More Information

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